How to claim your money back:

1. To be eligible to claim a refund, individuals must have purchased SweetPeachier's IPL Laser Hair Removal Handset from www.SweetPeachier.com 

 2. The purchase must be made in between 00.00 (GMT+8) 1 January 2020 and 23.59 (GMT+8) 31 December 2024.

3. Indivduals must complete at least 8 treatments, with treatments being 1 week apart, and take a photo of the area/s you are treating before each of the sessions.

3. On the day your order is delivered, email a customer care representative at support@sweetpeachier.com a blank email with the subject header "100 Day Guarantee".

4. Trial our Handset for at least 80 Days from date of purchase, but for no more than 100 Days.

5. If you are not completely satisfied by the performance of our Handset, email a customer care representative via the same email chain sharing your review and money-back request.

6. All applications of "100 Day Guarantee" are required to include the following in the email:

• Name, order number and date of item received.
• Reason for applying money back guaranteed. 
• Attach photos of treatment progress in the email where hair condition of pre-shave + pre-treatment with SweetPeachier Handset on the side where both subjects are clearly shown.
• Photos of subsequent hair condition have to be 1 week apart which totalled to 8 photos over the span of 8 sessions. All the photos of hair condition pre-shave and pre-treatment have to be clearly seen with SweetPeachier Handset in the picture to be able to tell whether there's change and reduction in hair growth. (Privacy & confidentiality of users will be protected)
• Valid date and timestamp of the photos are required to prove that user's have followed through the recommended frequency of usage. 

7. Once approved, return the Handset (in its original packaging) via a trackable mail service to the address provided by our customer care representative.

8. Incomplete, indecipherable or illegible claims will be deemed invalid.

9. Real postage costs for the sending and return of our Handset are the full responsibility of the Claimant and will not be refunded.

10. Any free gifts including with the purchase of the Handset should also be returned.

11. Once returned, our Handset's purchase price will be refunded to you after deducting discounts and any transaction fees.

12. Damaged, stained, scratched and battered Handsets or missing parts of the purchase will only be eligible for 60% refund of the full amount.

13. Our 100 Days Money Back Guarantee is only applicable for SweetPeachier IPL Hair Removal Handset. Faulty devices are not subjected to "100 Days Money back guarantee" but 1 year warranty. Man-induced damage on devices is not subjected to "100 Days Money back guarantee" or 1 year warranty. Please refer to the Warranty section.

14. We reserved the right to change or modify any of the terms and conditions contained in the “100-Day Money Back Guarantee” of the Sites, at any time and in our own discretion.

15. We reserved the ultimate right to reject service to anyone and only for specific and reasonable reasons that any reasonable person would agrees present a danger, health risk or obvious disruption to our ability to conduct business.